Getting your shop ready for the season

Shop seasons are no secret; only their dates move.

This guide walks you through the seasons that come round every year, and the roles you might need in each one.

1 The short answer

Mark the seasons on the calendar, count the days with real pressure, and write a shift for each day with its role, time and number. Anything you need every week, all year round, is a permanent role.

2 The seasons on the calendar

• Ramadan and Eid. The rush climbs before Eid, and working hours change during Ramadan.
• Back to school. If you sell stationery, clothes, or bags.
• The sales season (the “okazyon”). Its dates are announced, so work out which days bring you the most customers.
• Occasions. Like Mother’s Day or the end of the year, depending on what you sell.

3 The roles in each season

• Retail cashier. When the queue at the till is the problem.
• Sales associate. When customers need someone to help them choose.
• Shelf stocker. When shelves empty faster than your team can fill them.
• Stocktake assistant. For counting and recording on stocktaking day.

4 Stocktaking day

A stocktake is work with a start and a finish. Write it as a shift with the time and the number of stocktake assistants, and pick someone from your team to supervise and divide the work. If the stocktake runs over more than one day, make each day its own shift.

Not on Saiiy yet? Message the Saiiy team first, and the team will help you post it.

To welcome them properly: How to welcome shift workers

5 When the season lasts all year

If you’re asking for the same shift every week even after the season, that’s a permanent role that needs someone full-time or part-time.

How to tell them apart: Shift workers or a permanent hire?